How can we help you?
Frequently asked questions, guides and legal information in one place.
Categories
General Information
General information about the basics of the site, such as what Valodrop is, how to create an account, what balance and VP are, and how missions and giveaways work.
Deposit Information
Information about the deposit system, deposit problems and the refund policy, and answers to frequently asked questions.
Withdraw Information
Information about the withdraw system and using your VP code, and answers to frequently asked questions.
Inventory Information
Information about the inventory system, item prices and the price list, and answers to frequently asked questions.
Case Opening Information
Information about the case opening system, provably fair and drop rates, and answers to frequently asked questions.
Promocode Information
Information about the promocode system and answers to frequently asked questions
Affiliate Information
Information about the affiliate system and answers to frequently asked questions
PVP Royale
Information about the PVP Royale game mode.
Download Mobile App
How to add the Valodrop mobile app to your iOS or Android device.
Deposit Rewards
Information about deposit rewards and answers to frequently asked questions.
Key Items
Information about key items and answers to frequently asked questions.
Races Information
Information about the races system and answers to frequently asked questions
Leaderboard Information
Information about the leaderboard system and answers to frequently asked questions
Level Information
Information about the level system and Daily Cases, and answers to frequently asked questions.
Profile Page Information
Information about the profile page and answers to frequently asked questions
Settings Page Information
Information about the settings page, account deletion and personal data requests, and answers to frequently asked questions.
Legal
Contracts and information about the legal part of Valodrop